What's Up T-Mobile

I have T- Mobile as my mobile phone carrier. I'm fairly happy with the service, I get better coverage outside of my immediate geographic area, not so great in my immediate area, but I can cope with it. When I switched carriers a few years ago, T-Mobile "accepted" my old plan at the old rate, which was just fine by me, it's low and I hardly ever use up my minutes.

When my young dog decided to use my old phone as a chew toy a few months ago, I upgraded to a spiffy Motorola phone. T-Mobile did not send a battery with the phone to me. They did however, credit me the cost of the phone since I went out and had to buy my own battery-thus I got my nice upgraded phone for free!

BUT and there is always a BUT. Why is T-Mobile checking my credit report every other month. When I pulled my credit report and scores last week, I looked at the section that lists who has peeked at my report. The bank that holds my mortgage checks a couple times a year (and has done so on a regular basis), there was the bank that I got the car loan from (just the one time), but T-Mobile has checked the report 5 times in the past 7 months.

Things that make you go hum. I've had one payment in the past 3 years that was not auto debited and that was last July. I transferred my auto pay bank information too late in the month. T-Mobile customer service said they would just double bill me the next month and I said fine.

Sooo why the repeated checks on the credit report? What's up T- Mobile?